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Contact Us

Our customer service team is available via email 7 days a week. Please email and we will get back to you as soon as possible. 
Our live chat is available Monday-Friday 9:30am-5pm GMT/BST should you need an urgent response to your query. Just click the icon in the bottom right hand side of your screen to get in touch!

Late Shipments

As mentioned on the homepage and the shipping section - 1st class orders are taking up to and even beyond 5 working days (in rare occasions) to be received at the moment. We are still shipping all orders same/next working day so any delays are not caused by us. We sympathise with those of you who have bought for specific dates, but please if you can be patient we would really appreciate it as we have no control over the postal services and the ongoing effects of coronavirus on them.

It's the luck of the draw if your order gets through without getting held up along the way at the moment.

If your order is for a specific date/time we do recommend the guaranteed next day services which we offer. We make no profit on these, and they are at a premium, but they are being delivered on time :)